Customer Service CRM
24×7 real time communicate with customers
What is Customer Service CRM?
Customer Service CRM allows your customers’ problems can be solved in 24×7 real time. Your enterprises are able to enhance customers’ satisfaction and loyalty through automated customer services such as self-service resources and AI chatbots. Saving time from automated workflows for your agencies and fulfil customers’ demands at a lower cost.
Benefits of Customer Service CRM
Our Customer Service CRM Services
You may consult our experts to discuss more.
Customer Service CRM Tools
HubSpot, having more than 12% market share in Hong Kong, is a popular inbound marketing and sales automation software platform which enables your brands to attract, engage and delight your leads and customers to close more deals more effectively and efficiently. Find out more how digiEasy helps your business to target local customers in Hong Kong with the powerful functions of HubSpot.
Marketo, an Adobe company, is a leading marketing automation tool focusing on B2B business. Taking advantage of Marketo’s powerful features like real time customization and engagement program to master complex lead nurturing, digiEasy can tailor localized marketing automation solutions to fit your target customers in Hong Kong, as well as integrate Marketo with your current CRM systems.
ActiveCampaign is best-known for its comprehensive powerful customer relationship management (CRM) functionality with high flexibility and top-rated deliverability among different marketing platforms. The functions of ActiveCampaign are designed to improve the flaw that needs to be filled by humans in the process of marketing automation such as providing email marketing automation features and real-time conversation features. Contact digiEasy team to start your CRM with the help of ActiveCampaign.
Salesforce, a well-known comprehensive cloud-based CRM software platform in Hong Kong and over the world, also provides various choices of B2B marketing automation editions to meet the specific needs of both large-sized corporations and small and medium enterprises. Find out which plan suits your business objectives the most by speaking to one of our digital experts at digiEasy.